Remote Customer service Jobs · Healthcare Technology

Job listings

  • Serve as the point of contact for a portfolio of customers, building long-term relationships with key language access stakeholders.
  • Monitor customer health and utilization data, deliver training, support QBRs, and own the contract renewal process with risk mitigation.
  • Act as the internal voice of the customer and partner cross-functionally with Sales, Marketing, Product, Support, Operations, and Finance.

GLOBO provides language access solutions that help people communicate when it matters most, serving healthcare and other organizations. The company fosters a customer-centric, remote-first culture focused on health equity, collaboration, and proactive customer outcomes.

$100,000–$150,000/yr

  • Own the customer relationship through implementation, launch, and adoption.
  • Lead implementations end-to-end, coordinating technical and non-technical teams.
  • Define and track success measures to drive adoption and deliver value.

Keebler Health is building the operating system for value-based care, helping risk-bearing healthcare organizations thrive by unlocking the power of their data. We are an early-stage company with a collaborative, supportive culture, offering a fast-paced environment and meaningful impact.

$93,000–$102,500/yr

  • Provide fast and painless customer support via email, troubleshooting bugs and documenting feature requests.
  • Analyze customer data and help customers get started with Healthie's product.
  • Collaborate with the team to elevate the voice of the customer and jump on phone calls when needed.

Healthie is an AI-native, ONC-certified EHR platform for modern outpatient healthcare, providing infrastructure for scheduling, billing, engagement, and data. Backed by $42M in funding, the company is customer-obsessed and fiscally responsible, supporting over 40,000 providers and 21 million patients.

  • Lead end-to-end management of strategic third-party partnerships for healthcare benefits administrators and payers.
  • Oversee implementation processes, partner relationships, and cross-functional coordination.
  • Drive continuous improvement, performance monitoring, and scalable integration strategies.

The company provides innovative virtual care solutions that help individuals manage obesity and related health conditions through personalized, evidence-based care. It is a fast-paced, technology-driven organization with an inclusive culture focused on improving healthcare access and patient outcomes.